To report a problem with the makingCHANGE online educational program

Please e-mail us a detailed description of the problem / situation and information about your computer. Be sure to tell us your sponsoring organization.

Use these questions to help you analyze your problem / situation:

• What were you trying to do?
• Where were you?
• What led up to this situation?
• What were the results?
• Has this situation worked before in the past but is now not working?
• How long were you in the makingCHANGE program before the problem arose?
• Can you replicate the problem or was it a one time occurrence?
• Are you a new user to the program?
• How long have you been using the program?

Please provide us with this information about your computer:

To see info about your operating system, click here system info.

• What type of computer do you have? (PC / Mac)
• What type of operating system / platform is running on your computer? (Windows 98, ME, 2000, XP, Mac OS 9 or 10)
• What Internet browser type and version are you using? (EX: Microsoft Internet Explorer 5.1)
• How much memory is allocated is to Windows? (See "About Windows" under the 'Help" drop-down menu)
• What type of Internet connection do you have? (EX: T1, cable, DSL, 56K modem)

Compile this information and e-mail us. We are sorry you are experiencing this problem and will investigate this situation as soon as possible.

Thanks for your patience!